Nickel Pet

Support

The little stuff adds up. Nickel Pet makes the "no" feel like a win.

Most questions are answered below. If not, email is the fastest way to reach a real person. Replies usually within 1–2 business days.

Frequently asked

• Is Nickel Pet really free?
  Yes. Download is free, no ads, no subscription. Optional one-time purchases let you unlock extra pet characters (Pico the Cat, Boo the Ghost, Emberlynn the Dragon) and there's a tip jar if you'd like to support development. None of the IAP gate core functionality.
• Where is my data stored?
  Entirely on your iPhone. No servers, no accounts, no syncing required. If you turn on iCloud backup (in Settings), your state will sync to your private iCloud — but never leaves Apple's ecosystem. Deleting the app deletes everything.
• I lost my saves / progress. Can you restore it?
  We can't — because the data never left your phone. Restoring from an iCloud backup of the device (in iOS Settings → General → Transfer or Reset → Reset) will bring it back if it was in the backup. The tip jar / character purchases are tied to your Apple ID and can be re-downloaded via Restore Purchases in Settings → Shop.
• How do I report a bug?
  Email support@nickelpet.app with: (1) what happened, (2) what you expected, (3) your iOS version (Settings → General → About). A screenshot helps a lot.
• How do I request a feature?
  Same address — support@nickelpet.app. The roadmap is shaped by what users actually ask for, so feature requests are read by a human and often become real features.
• Why doesn't the app connect to my bank?
  Deliberately. Nickel Pet is a friction tool, not a tracking tool. You log the purchase you didn't make, you don't grant read access to your real accounts. This is also why there's no "import transactions" feature and never will be.
• Can my kid use it? Is it safe?
  Yes. Rated 4+ for all ages. No chat, no social features, no external links, no in-app ads. The in-app purchases are gated behind Settings — kids using the main flow won't see them.
• How do I delete everything?
  Two ways: (1) in-app, go to Settings → Start over. Or (2) delete the app from your home screen. Either way, it's gone for good.

App info